Seton Hall University
Request Management Best Practices
How to Build a Service CatalogThat Can Transform Service Management.
Led by Ricardo Chavira, this half-day workshop will help you articulate, develop and mature your Service Catalog so that you deliver the best possible service to your institution.
November 14, 20178am-12pmBreakfast starts at 8 am,seminar starts at 9 am.
Seton Hall University400 South Orange Ave.South Orange, NJ 07079
Who Should Attend?
IT professionals in Higher Ed, including Service Owners, Process Owners, Managers & Directors with operational responsibility for service delivery.
8:00 am — Breakfast & Peer Networking
9:00 am — Workshop:
12:00 pm — Workshop Concludes
About the PresenterRicardo Chavira
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